Billing and Subscription Management
Treblle offers flexible subscription plans to meet the needs of individual developers, growing teams, and enterprise organizations. Manage your billing, subscription, and payment details through our integrated billing system powered by Stripe.
Subscription Plans Overview
Treblle provides four main subscription tiers to accommodate different usage levels and organizational needs.
Available Plans
| Plan | Cost | Target | API Projects | API Requests | Data Retention | Support |
|---|---|---|---|---|---|---|
| Free | $0/month | Individual developers and small teams | 1 API Project | 250,000 | 7 Days | Community support |
| Starter | $30/month | Individuals and small teams who seek more API usage | 5 API Projects | 5 Million | 15 Days | Email support |
| Team | $300/month | Small and mid-size teams responsible for building and maintaining APIs | 10 API Projects | 50 Million | 30 Days | Priority support |
| Enterprise | Custom pricing | Organizations that want to scale API operations with enterprise support | Custom number of APIs | Unlimited | Custom retention period | Dedicated support and custom integrations |
Billing Frequency
Choose between monthly and annual billing:
- Monthly: Pay monthly with standard pricing
- Annually: Save with annual billing (typically 10-20% discount)
Managing Your Current Plan
Viewing Plan Details
Access your current subscription information through the Plans section:
Manage Billing
Accessing Billing Portal
-
Navigate to Plans
Go to Settings > Your Plans in your workspace.
-
Click Manage Billing
This redirects you to the Stripe customer portal.
-
Secure Authentication
Stripe will verify your identity before granting access.
Billing Management with Stripe
Treblle partners with Stripe for secure and simplified billing management.
Stripe Billing Portal Features
Current Subscriptions
View all active Treblle subscriptions:
- Plan Details: Current plan name and features
- Billing Amount: Monthly or annual charges
- Next Billing Date: When the next payment is due
- Platform Information: Associated workspace details
Subscription Management
- Update Subscription: Upgrade or downgrade your plan
- Cancel Subscription: End your current subscription
- Change Billing Frequency: Switch between monthly and annual billing
- Manage Multiple Workspaces: Handle billing for multiple Treblle workspaces
Invoices and Billing History
Accessing Invoices
Invoice Management
- Download Invoices: PDF format for accounting and records
- Download Reciept: Send copies to accounting team or bookkeeper
Plan Changes and Upgrades
Upgrading Your Plan
When to Upgrade
Consider upgrading when you:
- Exceed API request limits regularly
- Need additional API projects
- Require longer data retention
- Want priority support
Downgrading Your Plan
Downgrade Considerations
Before downgrading, consider:
- Data Retention: Shorter retention periods may result in data loss
- API Limits: Ensure your usage fits within new limits
- Project Limits: You may need to archive or delete projects
- Support Level: Changes in support availability
Enterprise Plan
Custom Solutions
Enterprise plans offer:
- Custom API Limits: Tailored to your organization’s needs
- Extended Data Retention: Keep data as long as required
- Dedicated Support: Direct access to technical specialists
- Custom Integrations: Specialized integration support
- SLA Guarantees: Service level agreements for uptime
Contacting Sales
For Enterprise plan discussions:
- Click Contact Sales in the Plans section
- Complete the enterprise inquiry form
- Schedule a consultation call
- Receive custom pricing proposal
Getting Billing Support
Stripe Support
For payment and billing technical issues:
- Use the Stripe customer portal help
- Contact Stripe support directly
- Review Stripe’s comprehensive documentation
Treblle Support
For plan features and account access:
- Email: billing@treblle.com
- General support: support@treblle.com
Security and Compliance
Payment Security
Treblle and Stripe ensure:
- PCI DSS Compliance: Industry-standard payment security
- Encrypted Transactions: All payment data is encrypted
- Secure Storage: Payment methods stored securely by Stripe
- Fraud Protection: Advanced fraud detection systems
Data Privacy
- GDPR Compliance: European data protection standards
- Data Minimization: Only necessary billing data collected
- Retention Policies: Billing data retained per legal requirements
- Access Controls: Restricted access to billing information