Billing and Subscription Management

Treblle offers flexible subscription plans to meet the needs of individual developers, growing teams, and enterprise organizations. Manage your billing, subscription, and payment details through our integrated billing system powered by Stripe.

Treblle provides four main subscription tiers to accommodate different usage levels and organizational needs.

Plan	Cost	Target	API Projects	API Requests	Data Retention	Support
Free	$0/month	Individual developers and small teams	1 API Project	250,000	7 Days	Community support
Starter	$30/month	Individuals and small teams who seek more API usage	5 API Projects	5 Million	15 Days	Email support
Team	$300/month	Small and mid-size teams responsible for building and maintaining APIs	10 API Projects	50 Million	30 Days	Priority support
Enterprise	Custom pricing	Organizations that want to scale API operations with enterprise support	Custom number of APIs	Unlimited	Custom retention period	Dedicated support and custom integrations

Choose between monthly and annual billing:

• Monthly: Pay monthly with standard pricing
• Annually: Save with annual billing (typically 10-20% discount)

Access your current subscription information through the Plans section:

1. Navigate to Plans

   Go to Settings > Your Plans in your workspace.

2. Click Manage Billing

   This redirects you to the Stripe customer portal.

3. Secure Authentication

   Stripe will verify your identity before granting access.

Treblle partners with Stripe for secure and simplified billing management.

View all active Treblle subscriptions:

• Plan Details: Current plan name and features
• Billing Amount: Monthly or annual charges
• Next Billing Date: When the next payment is due
• Platform Information: Associated workspace details

• Update Subscription: Upgrade or downgrade your plan
• Cancel Subscription: End your current subscription
• Change Billing Frequency: Switch between monthly and annual billing
• Manage Multiple Workspaces: Handle billing for multiple Treblle workspaces

• Download Invoices: PDF format for accounting and records
• Download Reciept: Send copies to accounting team or bookkeeper

Consider upgrading when you:

• Exceed API request limits regularly
• Need additional API projects
• Require longer data retention
• Want priority support

Before downgrading, consider:

• Data Retention: Shorter retention periods may result in data loss
• API Limits: Ensure your usage fits within new limits
• Project Limits: You may need to archive or delete projects
• Support Level: Changes in support availability

Enterprise plans offer:

• Custom API Limits: Tailored to your organization’s needs
• Extended Data Retention: Keep data as long as required
• Dedicated Support: Direct access to technical specialists
• Custom Integrations: Specialized integration support
• SLA Guarantees: Service level agreements for uptime

For Enterprise plan discussions:

1. Click Contact Sales in the Plans section
2. Complete the enterprise inquiry form
3. Schedule a consultation call
4. Receive custom pricing proposal

For payment and billing technical issues:

• Use the Stripe customer portal help
• Contact Stripe support directly
• Review Stripe’s comprehensive documentation

For plan features and account access:

• Email: billing@treblle.com
• General support: support@treblle.com

Treblle and Stripe ensure:

• PCI DSS Compliance: Industry-standard payment security
• Encrypted Transactions: All payment data is encrypted
• Secure Storage: Payment methods stored securely by Stripe
• Fraud Protection: Advanced fraud detection systems

• GDPR Compliance: European data protection standards
• Data Minimization: Only necessary billing data collected
• Retention Policies: Billing data retained per legal requirements
• Access Controls: Restricted access to billing information