Billing and Subscription Management

Treblle offers flexible subscription plans to meet the needs of individual developers, growing teams, and enterprise organizations. Manage your billing, subscription, and payment details through our integrated billing system powered by Stripe.

Subscription Plans Overview

Treblle provides four main subscription tiers to accommodate different usage levels and organizational needs.

Available Plans

Billing Frequency

Choose between monthly and annual billing:

• Monthly: Pay monthly with standard pricing
• Annually: Save with annual billing (typically 10-20% discount)

Managing Your Current Plan

Viewing Plan Details

Access your current subscription information through the Plans section:

Manage Billing

Accessing Billing Portal

1. Navigate to Plans

   Go to Settings > Your Plans in your workspace.

2. Click Manage Billing

   This redirects you to the Stripe customer portal.

3. Secure Authentication

   Stripe will verify your identity before granting access.

Billing Management with Stripe

Treblle partners with Stripe for secure and simplified billing management.

Stripe Billing Portal Features

Current Subscriptions

View all active Treblle subscriptions:

• Plan Details: Current plan name and features
• Billing Amount: Monthly or annual charges
• Next Billing Date: When the next payment is due
• Platform Information: Associated workspace details

Subscription Management

• Update Subscription: Upgrade or downgrade your plan
• Cancel Subscription: End your current subscription
• Change Billing Frequency: Switch between monthly and annual billing
• Manage Multiple Workspaces: Handle billing for multiple Treblle workspaces

Invoices and Billing History

Accessing Invoices

Invoice Management

• Download Invoices: PDF format for accounting and records
• Download Reciept: Send copies to accounting team or bookkeeper

Plan Changes and Upgrades

Upgrading Your Plan

When to Upgrade

Consider upgrading when you:

• Exceed API request limits regularly
• Need additional APIs
• Require longer data retention
• Want priority support

Downgrading Your Plan

Downgrade Considerations

Before downgrading, consider:

• Data Retention: Shorter retention periods may result in data loss
• API Limits: Ensure your usage fits within new limits
• API Limits: You may need to archive or delete apis
• Support Level: Changes in support availability

Enterprise Plan

Custom Solutions

Enterprise plans offer:

• Custom API Limits: Tailored to your organization’s needs
• Extended Data Retention: Keep data as long as required
• Dedicated Support: Direct access to technical specialists
• Custom Integrations: Specialized integration support
• SLA Guarantees: Service level agreements for uptime

Contacting Sales

For Enterprise plan discussions:

1. Click Contact Sales in the Plans section
2. Complete the enterprise inquiry form
3. Schedule a consultation call
4. Receive custom pricing proposal

Getting Billing Support

Stripe Support

For payment and billing technical issues:

• Use the Stripe customer portal help
• Contact Stripe support directly
• Review Stripe’s comprehensive documentation

Treblle Support

For plan features and account access:

• Email: billing@treblle.com
• General support: support@treblle.com

Security and Compliance

Payment Security

Treblle and Stripe ensure:

• PCI DSS Compliance: Industry-standard payment security
• Encrypted Transactions: All payment data is encrypted
• Secure Storage: Payment methods stored securely by Stripe
• Fraud Protection: Advanced fraud detection systems

Data Privacy

• GDPR Compliance: European data protection standards
• Data Minimization: Only necessary billing data collected
• Retention Policies: Billing data retained per legal requirements
• Access Controls: Restricted access to billing information