Home-Customers dashboard

The Home-Customers dashboard provides a real-time overview of how your APIs are being used by customers and consumers. It helps you understand usage patterns, identify key consumers, and measure the impact of API performance and issues on your users.

This dashboard is powered by real-time API traffic analysis so you can see how customers interact with your APIs in production.

Customer Overview Cards

Below the top banner are key customer and usage indicators:

New Customers

Number of new customers interacting with your APIs.

• Indicates growth in API adoption
• Helps track onboarding trends

Active Customers

Total number of customers actively using your APIs.

• Reflects real usage, not just registered users
• Useful for monitoring engagement

Top Customer

Highlights the customer generating the highest API usage.

• Identifies key accounts and heavy users

Avg. Requests per Customer

Shows the average number of API requests per customer.

• Helps measure usage intensity
• Indicates load distribution across customers

Customer Usage Insights

This section provides deeper insights into how customers interact with your APIs.

Top Customers

Lists customers with the highest number of API requests.

• Customer: Name or identifier of the customer
• Requests #: Total number of requests generated

Helps identify:

• High-value customers
• Potential heavy-load contributors

Consumer Breakdown per API

Shows how API usage is distributed between customers and AI agents.

• API: Name of the API
• Customers %: Percentage of requests from human users
• AI Agents %: Percentage of requests from automated systems

Provides insight into:

• Human vs automated traffic
• AI adoption across APIs

API Consumers

Visual breakdown of API usage by consumer type.

• Customers: Human users interacting with APIs
• AI Agents: Automated or AI-driven consumers

Impacted Customers

This section highlights customers affected by API issues.

• Customer: Name or identifier of the affected customer
• API: API involved in the issue
• Failed Requests #: Number of failed or problematic requests

Helps you:

• Understand business impact of issues
• Prioritize fixes based on customer importance
• Identify recurring problem areas

Filters & Controls

At the top-right of the dashboard, you can filter data by:

• Environment (e.g. production, staging)
• Category (e.g. end user, department)
• Time range (e.g. last 24 hours)